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Dispatch times, delivery estimates, charges, Cash on Delivery and where we ship.
Last updated: 29 July 2026
We ship across India, to pincodes served by our courier partners. You can check whether we deliver to you — and see an estimated date — using the pincode checker on any product page.
We do not currently ship internationally.
Orders placed before 2:00 PM IST on a working day are usually dispatched the same day. Orders after that, or on a Sunday or public holiday, are dispatched the next working day.
During sale periods and festive weeks dispatch can take an extra day. If an order is going to be delayed beyond that, we will message you.
Counted from dispatch, not from when you order:
| Region | Estimate |
|---|---|
| Metro cities | 2–4 working days |
| Other cities and large towns | 4–6 working days |
| Remote and rural pincodes | 6–9 working days |
These are estimates. Weather, strikes, local restrictions and courier backlogs can extend them, and none of those are within our control.
| Order value | Charge |
|---|---|
| ₹999 and above | Free |
| Below ₹999 | ₹49 |
| Cash on Delivery | Additional ₹49 handling fee |
The exact charge is shown at checkout before you pay.
Cash on Delivery is available for most serviceable pincodes and for orders up to a value shown at checkout.
To reduce failed deliveries we verify Cash on Delivery orders by WhatsApp or phone before dispatch. If we cannot reach you after reasonable attempts, we may cancel the order.
Repeated refusal of Cash on Delivery parcels may result in the option being withdrawn for that phone number.
You get a tracking link by WhatsApp and email once your parcel is dispatched. You can also follow it from track order using your order number and phone number — no login needed.
Tracking can take up to 24 hours to show movement after dispatch.
Every order ships in plain, opaque packaging. There is no product name or imagery on the outside, and the sender line reads only So Glamy. Your invoice is sealed inside.
This applies to every order automatically. You do not need to request it.
Couriers normally attempt delivery up to three times. Please keep your phone reachable, as most failed deliveries follow an unanswered call.
If a parcel returns to us undelivered, we will contact you. You can have it resent — a further shipping charge may apply — or cancel for a refund of the item value.
If a parcel arrives visibly damaged or tampered with, please refuse delivery where you can, and tell us the same day.
If tracking shows delivered but you have not received it, contact us within 48 hours so we can raise it with the courier while it can still be investigated.
We dispatch to the address you enter. If it is wrong, tell us before dispatch and we will correct it. After dispatch we cannot redirect a parcel, and a re-delivery charge may apply.